Shipping policy

At Satyam Jewellers, we take great care in securely packing and delivering your jewellery. Every order is carefully checked and packed to help ensure it reaches you safely and in excellent condition.

Order Processing

Orders are processed after successful payment and order confirmation.
Orders are generally dispatched within 3–7 business days.
Customised or made-to-order jewellery may require additional processing time. Our team will communicate the estimated timeline where applicable.
Orders may take slightly longer during festivals, special occasions, sales, or other periods of high demand.

Shipping & Delivery

We provide delivery services to locations covered by our shipping partners.
Estimated delivery time after dispatch is generally 3–7 business days, depending on the delivery location.
Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.
Once your order has been dispatched, tracking details may be shared with you through your registered contact details.

Secure Packaging

Your jewellery is packed carefully using secure and protective packaging to reduce the risk of damage during transit. Customers are requested to check the package carefully upon delivery.

If the package appears damaged, opened, or tampered with, please contact Satyam Jewellers as soon as possible and provide photographs or other relevant details.

Incorrect Address

Customers are responsible for providing the correct shipping address and contact information while placing an order. Satyam Jewellers will not be responsible for delays or additional charges caused by an incorrect or incomplete address.

Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delivery may occasionally be delayed due to circumstances beyond our control, including courier disruptions, extreme weather, public holidays, or other unforeseen events.

Order Cancellation

Once an order has been processed or dispatched, cancellation may not be possible. Please contact us as soon as possible if you need to request a cancellation.